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Support services

Remote support

Remote SupportThanks to the advancement of communications technology, we are now capable of providing a "virtual support assistant" in real time to help you go solve any issues you might have related to GIS/GPS mapping.

We use remote desktop sharing technologies along with Voice Over IP (VoIP) to establish a remote session to trouble shoot the issues.

These services might be contract on a per-transaction basis or as part of a subscription service. The subscription services ensure, for a reduced annual fee, ensure you have access to Sr. professionals in real time.

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Interactive Support

Interactive Support ServicesAfter working for more than 10 years in a variety of environments and developing a significant amount of applications, we’ve been able to gather quite a deal of support information, best practices and fail proof advice in the GPS and GIS Mapping fields.

We assembled it into a multimedia knowledgebase that we provide to our customers under subscription-based services.

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On-Site support

On-Site Support

Current economic times makes very difficult for companies to afford the high costs of keeping super-specialized staff, given the diversity and fast pace of the technology advancements.

With on-site support services you get the specific skills you need, when you need them.

 

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Subscriptions

We keep an updated multimedia database containing support information, analysis of what technologies are adequate for which type of task, reviews of new products and case studies that allow to showcase best practices right from the field.

We provide this valuable information as a subscription services to our customers.

We assembled a sample of the information we provide, available here.

Contact Us for a quotation.